Emergency at Kaligtasan

Nagbibigay kami ng pagpapayo 24 oras sa isang araw sa 13 na wika. Ang suportang pang-emerhensya para sa karahasan sa tahanan at sekswal, interpretasyon, at mga referral sa tirahan ay pinangangasiwaan lahat sa pamamagitan ng iisang numero.

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Responding to a seizure

Don't restrain them — clear away dangerous objects instead.

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Pet emergencies

Save a 24-hour animal hospital in your phone in advance.

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Poisoning (drugs and substances)

Establish what was taken and how much, and tell 119.

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1345 Immigration Contact Center

A government call centre for visa, stay and everyday questions in many languages. For emergencies call 112 or 119.

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If you are robbed

Your life matters more than your belongings. Don't resist; report to 112 once you are safe.

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Emergency response to domestic violence

If you are being hit, call 112. Shelters exist, and help is available even if your visa depends on your spouse.

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Reporting theft

Theft is a crime. Report it to 112 and keep the report receipt.

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Abduction and unlawful confinement

Being prevented from leaving is itself a crime. Report to 112.

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Chemical exposure

Remove clothing and flush with water immediately. Identify the substance and tell the hospital.

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Using a fire extinguisher

Pull the pin, aim at the base, squeeze the handle, sweep side to side.

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Your rights during a police interview

Interpretation, a lawyer, and the right to remain silent. Never sign a statement you did not understand.

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Dog bites

Wash under running water and see a doctor — rabies and tetanus need checking.

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What to do after a traffic accident

Check for injuries, secure the scene, call 112 and 119, photograph, then insurance. Never simply drive away.

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If you lose your wallet or cards

Freezing the cards is most urgent. Then reissue your ID and search lost property.

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Your rights if you are arrested

You have the right to be told why, to call a lawyer, and to have your family and embassy informed.

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In a mental health crisis

If you feel you're breaking down right now, call 1577-0199 — answered around the clock.

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What to say when you report

Location → what happened → the person's condition → your name. Say it in that order. Short is fine.

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Fractures

Don't move it — immobilise it and call 119.

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When you have nothing to eat

Free meal centres and food banks are open to anyone.

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When you have thoughts of suicide

Call 109 right now. It is free and confidential.

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Unpaid and stranded

With no money and nowhere to go, secure food and a bed first.

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Reporting to 112 and 119 by text

When you cannot make a sound, report by text message. Both 112 and 119 accept texts.

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Bee and wasp stings

Scrape the sting out, and if breathing tightens, call 119 at once.

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Escaping a fire

Don't try to fight it — get out first. Stay low and cover your mouth with a wet cloth.

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Handling an insurance claim after an accident

Report the accident, get treatment, submit documents. Settle only after treatment ends.

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Online threats

Don't delete — screenshot. That is your evidence.

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What happens after you report

Knowing the steps — statement, investigation, notification — makes it less frightening.

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When you have nowhere to sleep tonight

Call 129 and you can be directed to emergency accommodation.

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Anaphylaxis

Whole-body hives plus breathing difficulty means 119 immediately.

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When someone falls from a height

Do not move them. There may be spinal injury. Call 119 first.

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Isulat ito nang ganito: 112 · 119 · 1345

112 para sa mga krimen, 119 para sa sunog o mga emerhensiyang medikal, at 1345 para sa pang-araw-araw na buhay at residency counseling. Kahit na hindi ka nagsasalita ng Koreano, makakakonekta ka pa rin sa isang interpreter.

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Hypothermia

When shivering stops and speech slurs, it is critical.

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Electric shock

Cut the power first. Touching the person bare-handed shocks you too.

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Choking

If they can cough, let them. If they can't, deliver back blows and abdominal thrusts.

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Floods and inundation

Avoid basements and rivers, and move to high ground. Don't walk once water reaches your knees.

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First aid basics

Call 119 first, check the scene is safe, then help. Don't attempt more than you should.

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