The investigation and hearing

An investigation is not a trial. Just tell the truth.

How it goes

1. A labour inspector is assigned and contacts you. Try not to miss the call.
2. You receive a request to attend. If you need a different date, call ahead.
3. Sometimes you are questioned alongside the employer. If that is uncomfortable, you can ask to be questioned separately.
4. The inspector hears both sides and decides whether wages are owed.

In a face-to-face session

• Say only what is true. If you don't remember, say so.
• If the employer says something untrue, say it is not true, there and then.
• You don't need to raise your voice. The evidence speaks.
• If Korean is hard, don't answer until the interpreter is on.

If you are offered a settlement

The employer may say "take half and we're done."

• Don't sign on the spot. It is fine to ask for time to think.
• Before signing, ask 1350, 132, or a support centre.
• If the paper says "I will not claim the remainder," you lose the rest for good.
• Never sign a document you don't understand.

Source

Ministry of Employment and Labour www.moel.go.kr / As of 2026-08