If you are robbed

If you are robbed, do not try to protect your belongings. Money and possessions can be earned again.

In the moment

1. Do not resist. Hand over what is demanded.
2. Make eye contact but do not provoke.
3. Observe what you can remember — height, build, clothing, accent, scars, direction of escape.
4. Once away, call 112 immediately.

Afterwards

1. Call 112. If you are still in danger, give your location first.
2. If injured, go to 119 or a hospital. Get a medical certificate.
3. Freeze your cards and phone — 1332, your card companies.
4. Leave the scene as it is and wait for the police.
5. Ask them to check CCTV.
6. Get the report receipt (case number).
7. Get counselling. Anxiety and insomnia after a robbery are common.

What you need

• ID
• A list of what was taken
• Photos of injuries and a medical certificate, if hurt
• Witnesses

Where to go

• 112 police (text reporting works)
• 119 injuries
• 1332 Financial Supervisory Service (cards and accounts)
• 1577-1366 Danuri Helpline (13 languages, 24 hours)
• 132 Korea Legal Aid Corporation
• 1577-0199 mental health counselling

Questions people ask

It happened while I was out alone at night. It is not your fault. Report it.

I didn't see the robber's face. Report anyway. CCTV, phone records and other cases may connect.

I have no valid status. Protecting the victim comes first when a crime is reported. You can also go through a support centre.

Can I recover my losses? There is a crime victim support scheme. Ask 132 or the police.

Take care

Turn on location sharing when out alone late. Sharing live location with family or a friend helps enormously if something happens. Carry cash split between places.

Related

call-112 · assault-victim · stolen-property · my-location

Source

Korean National Police Agency www.police.go.kr / As of 2026-08