How to use 112, 119 and 1345
Knowing which number to call saves time when it matters. All three connect you to interpretation, so call even if you speak no Korean.
Who needs this
- Everyone in Korea, regardless of visa status
- If you worry that reporting will affect your status, you can ask 1345 first
Steps
- Crime, violence or an accident: 112 (police).
- Fire or a medical emergency: 119 (fire and ambulance).
- When the call connects, say your language or the word "interpretation". An interpreter will be connected.
- Give your location. Read out a building name, a large sign or a road sign. Ask someone nearby if you can't.
- For living, visa and administrative questions: 1345 (Immigration Contact Center, 20 languages, weekdays).
Documents
Nothing is needed to make the call. Carrying your Alien Registration Card helps with what comes afterwards.
Where to go
- 112 police (24 hours)
- 119 fire and ambulance (24 hours)
- 1345 Immigration Contact Center (weekdays, 20 languages)
- 1577-1366 Danuri Helpline (24 hours, 13 languages) — domestic and sexual violence
Questions people ask
What if I speak no Korean at all? Speak in your own language. Stay on the line while an interpreter is connected.
Will reporting a crime affect my visa? Reporting exists to protect victims. If you are worried, ask 1345 or 1577-1366 first.
Can I report by text message? Yes, both 119 and 112 accept text reports — useful when you cannot speak out loud.
Source and date
Based on public guidance from the Immigration Contact Center, the National Fire Agency and the Korean National Police Agency. Hours and languages change.