Setting up mobile banking
With mobile banking you rarely need to visit the bank. The first setup is fiddly — ask for help when you open the account.
Steps
- Install the bank app. Search the bank's name in the app store.
- Register and enrol your device. You need your Alien Registration Card details and account number.
- Create an authentication method — a joint certificate, financial certificate, simple PIN, fingerprint or face recognition.
- Check your transfer limits. They start low.
- Save the accounts you send to often.
- Turn on notifications so you see deposits and withdrawals immediately.
What you need
- A smartphone
- A phone number in your own name (for identity verification)
- Alien Registration Card
- Your account number and password
Where to go
- The branch where you opened the account (setup help)
- Your bank's customer centre
- 1332 Financial Supervisory Service
- 1345 · 1577-1366 interpreted advice
Questions people ask
The app is only in Korean. Some bank apps support other languages. Ask "do you have a foreign language app?" when opening the account.
Identity verification fails. Verification is blocked if the phone is not in your name. See the phone-verification guide.
I changed my phone. You must enrol the new device — in the app or at a branch.
Can I remit overseas in the app? Many banks allow it, though the first transaction may need a branch visit.
Take care
Bank staff never ask for your password or verification code by phone. Being told to tap a link in a text and install an app is fraud. Hang up and call the bank's official number yourself.
Related
bank-account · phone-verification · pass-app · remittance-app
Source
Financial Supervisory Service fine.fss.or.kr / As of 2026-08